West Bengal’s Ruling TMC Bets on Grievance Cell Plan for Payoff in 2023 Panchayat Polls

With panchayat elections to be held subsequent yr, West Bengal’s Mamata Banerjee authorities has provide you with a plan to obtain grievances from the general public in regards to the rural our bodies.

The ruling Trinamool Congress has additionally taken a stand that, come what might, there will probably be no violence within the panchayat polls.

Occasion insiders say that at a time when the TMC is dealing with corruption expenses towards various its leaders, it needs to enter the elections with a clear picture. Two prime Trinamool leaders — former state minister Partha Chatterjee and occasion’s Birbhum chief Anubrata Mondal — are behind bars.

As per the grievance cell plan, residents of Bengal’s countryside will have the ability to lodge complaints and supply recommendations 24×7 on schemes and initiatives of panchayat and rural improvement on a portal.

After an individual would apply on the grievance portal, he/she would obtain a one-time password (OTP), upon coming into which a criticism will probably be lodged. This can then mechanically be routed to the involved authorities official.

The goal is to redress grievances in an expeditious, truthful, and sympathetic method as quickly as doable.

Closing of complaints will probably be based mostly on suggestions from the complainant. And stories of motion taken will probably be scrutinised on mainstream and social media.

Sources within the panchayat division say clear directions have come from the highest that with the implementation of the plan, each grievance cell must react as quickly as doable, and motion should even be taken even when there’s a criticism towards a TMC chief.

After the BJP received 18 seats within the state within the 2019 Lok Sabha polls, the TMC the identical yr launched the “Didi Ke Balo” marketing campaign with the assistance of ballot strategist Prashant Kishor. A telephone quantity was given on which anyone may name and discuss to Didi, as Mamata is popularly identified.

Analysts say the technique helped the TMC claw again and win the 2021 meeting elections with a thumping mandate. And now the occasion hopes the grievance cell plan will give it the same increase.

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